| Country | Ghana |
| Region | Africa |
| Duration | Start 1 November, 2017 till 31 December, 2022 |
| Field of expertise | Building More Effective Public Administration |
| Policy field(s) |
Taxation Communication Institutional development |
| Partners | MAPLE Consult Ghana |
| Funding | Ministry of Foreign Affairs, the Netherlands |
| Project code | 11369 |
The overall objective of the project is to realize a sustainable increase of local tax revenues to finance improved basic services to the citizens of the Metropolitan, Municipal and District Assemblies (MMDAs) involved.
Specific objectives are:
to improve the institutional capacity and procedures of each MMDA to collect revenues and diminish the tax gap;
to implement IT in each MMDA to support the main tax business processes;
to improve the capacity of each MMDA to communicate with its citizens;
to implement participatory planning processes including social contracts with citizens;
to realize political commitment and leadership and project management expertise on ministerial level and in each MMDA to guarantee sustainability.
The expected results of the project are:
Increased revenues >25% each year;
Decrease of tax gap >10% each year
Increase of budget for public services > 10%
Increased trust
Increased taxpayer satisfaction.
Specific objectives are:
to improve the institutional capacity and procedures of each MMDA to collect revenues and diminish the tax gap;
to implement IT in each MMDA to support the main tax business processes;
to improve the capacity of each MMDA to communicate with its citizens;
to implement participatory planning processes including social contracts with citizens;
to realize political commitment and leadership and project management expertise on ministerial level and in each MMDA to guarantee sustainability.
The expected results of the project are:
Increased revenues >25% each year;
Decrease of tax gap >10% each year
Increase of budget for public services > 10%
Increased trust
Increased taxpayer satisfaction.